Made to Stick: Why Some Ideas Survive and Others Die
Chip Heath and Dan Heath
Great marketing messages are inherently sticky. The best are visual or even visceral. Urban legends (e.g. stolen kidneys and razor apples) are a great example of sticky messages.
The six principles of stickiness are:
1. Simplicity - "simple and profound"
2. Unexpectedness - surprise grabs people's attention
3. Concreteness - create clear mental images
4. Credibility - Make it easy for people to test for themselves
5. Emotions - Make people feel
6. Use stories
Tapper/listener experiment and the curse of knowledge: You need to present a story that makes sense to your audience, not just to you.
There is a syntax to creativity: Researchers studied 200 popular ads and found that most of them could be classified into 6 templates.